Terms of service

Last updated: 15 September 2026

Shopping with Settle & Sniff

Settle & Sniff operates this Australian online store using Shopify. Contact hello@settleandsniff.com for questions about products or orders. Prices are displayed in Australian dollars unless clearly stated otherwise. Shipping and any applicable charges are shown before payment.

Orders and availability

Please provide accurate delivery and contact information. Availability may change. If an item becomes unavailable or we identify a material pricing or description error, we will contact you to agree a solution or refund affected payments. We do not substitute a materially different product without your agreement.

Product use

Read the individual listing and care instructions. Choose products suitable for your dog's size and behaviour, supervise use, and remove worn or damaged items. Liners, robes and bowls are not chew toys. Product imagery and screen colours can vary; material differences from a description remain subject to your consumer rights. Lifestyle and rendered imagery are illustrative and do not prove a health outcome.

Payments, delivery and returns

Payments are handled through the payment methods offered at checkout. Our shipping and returns policies form part of the ordering information. We do not store complete card details ourselves.

Website and consumer rights

Please use the site lawfully and do not interfere with its operation or misuse another person's information. Our original branding and website materials may not be reused commercially without permission. Links to other services are provided for convenience. Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded, including Australian Consumer Law protections.